FAQS

+Q. Why rent a chiller instead of buying one?

Renting a chiller leaves the door open, for so many options. A few of the options are:

  • If you order the wrong size unit you could replace the unit without having thousands of dollars invested.
  • You would have the option to either upgrade to a larger unit, or down size depending on your cooling needs.
  • The unit would be fully covered under rental agreement for any damage to unit wear and tear.
  • Wouldn’t have to spend thousands of dollars on repairs or maintained.
  • Able to write off 100% of the rent paid on your taxes (in most cases)
  • USA Company
  • Units are available normally within 1-5 business day (very crucial in most cases)
  • Takes away the responsibility of the customer and maintained department.
  • Around 1/3 the cost of our compations rental price
  • We provide the hoses for a quick hook-up, to prevent down time.
  • We provide a transformer if power requirements aren’t available in correct voltage

+Q. How do I go about buying a chiller?

This is easy. JCY has been in the chiller business for 30 plus years and so will we’ll try hard to make buying a chiller from us easy. Before you contact us, try to gather the information you have on what you need for cooling. If your not sure what size of a unit you need will be more than willing to try to help size the unit for you.

+Q. How do I ship the chiller?

All shipping of equipment must be arranged between the seller and buyer. JCY has a local shipping company that does an amazing job for many years if needed.

+Q. What do I do about freight damage?

As with any shipment, the party receiving equipment is obligated to report freight damage at the time of delivery. If your shipment shows up damaged, the follow actions would be advisable: Take photos of the damage. Make a note on the drivers delivery paperwork of the damage. NEVER SIGN FOR AN EQUIPMENT DELIVERY WITHOUT PERFORMING AN INSPECTION. FAILURE TO NOTE DAMAGE ON DELIVERY PAPERWORK WILL RESULT IN A DECLINED FREIGHT CLAIM IN MOST CASES. Contact the freight carrier to file a claim immediately.

+Q. How do I get technical support on the chiller I have purchased?

JC Younger company will try to help trouble shoot over the phone, or will send out a Certified technician to assist in getting you back up and running.

+Q. What size chiller do I need?

JC Younger company can size the unit according to the information giving by the customer.

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